You can't inject foam and write down an address at the same time.
Slab Science runs a patented lifting system — crews are on their knees under a slab, filling voids, watching a laser level. The phone rings mid-pour. You answer, because a missed call is a missed job. But then what?
The details lived in your head until you got back to the truck — if you remembered. Voicemails piled up with nobody sure who'd been called back. Nights and weekends disappeared into typing callers into the CRM, one at a time. And every estimate meant driving across Greenville to a customer who'd already texted you photos and measurements to a personal cell, hoping you'd quote it.
The question that actually cost money wasn't "did we answer?" — it was "did we ever call that person back?"
We stopped taking notes. Koda takes them for us.
Koda plugs into the phone system Slab Science already runs and pushes straight into Jobber. Nobody changed a number or installed hardware. Now, after every single call — answered, outbound, missed, or voicemail:
- ✓The caller is in Jobber before you're back in the truck — name, address, phone, email, and a full call summary, typed by nobody.
- ✓Missed it or it went to voicemail? Koda drops a call-back task on the schedule — and clears it the moment you dial them back. The follow-up list works itself.
- ✓Every call is texted to the crew with a link to the recording and a one-tap booking link — sendable from the jobsite.
- ✓Smart scheduling clusters the estimates — customers only see times on the days Slab Science is already working their part of the Upstate, so trucks stop criss-crossing the county.
- ✓Photos come back attached to the client — that "text me pictures and measurements" workflow customers already did? Now it's one link, and the photos land right on the record.
- ✓Say a date on the call, the assessment books itself. No calendar app, no second step.
Slab Science's customers were already texting photos and measurements to get a quote — they'd been doing it for years. Koda's photo requests didn't invent a new habit; they automated one the customers had built themselves. Now the pictures land on the client record before the truck ever leaves the shop — so a lot of estimates get priced without a drive at all.
I'm on jobsites all day — I can't stop injecting foam to write down a caller's address. We were losing leads to voicemail and burning nights on data entry. Koda answers the one question that was killing us: did we ever call that person back? Now every call is in Jobber before I'm back in the truck, and I haven't lost a lead to a voicemail since.
Caleb ChildersOwner, Slab Science, LLC
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