Customer story
Slab Science, LLCConcrete lifting & leveling · Upstate South Carolina · since 2012

809 new clients filed into Jobber. Nothing typed.

Slab Science levels sinking concrete across the South Carolina Upstate. The work happens on driveways and pool decks — not at a desk. So every call used to mean a choice: stop the job to write it down, or lose the detail. Then they put Koda on the phones.

Every figure below is real production data from Slab Science's Koda account — February to July 2026.

2,061
calls captured
automatically
983
missed calls & voicemails caught — none lost
809
new clients filed into Jobber
~240
hours of admin saved

Real production data · February–July 2026 · ~5 months live

The problem

You can't inject foam and write down an address at the same time.

Slab Science runs a patented lifting system — crews are on their knees under a slab, filling voids, watching a laser level. The phone rings mid-pour. You answer, because a missed call is a missed job. But then what?

The details lived in your head until you got back to the truck — if you remembered. Voicemails piled up with nobody sure who'd been called back. Nights and weekends disappeared into typing callers into the CRM, one at a time. And every estimate meant driving across Greenville to a customer who'd already texted you photos and measurements to a personal cell, hoping you'd quote it.

The question that actually cost money wasn't "did we answer?" — it was "did we ever call that person back?"

The fix

We stopped taking notes. Koda takes them for us.

Koda plugs into the phone system Slab Science already runs and pushes straight into Jobber. Nobody changed a number or installed hardware. Now, after every single call — answered, outbound, missed, or voicemail:

  • The caller is in Jobber before you're back in the truck — name, address, phone, email, and a full call summary, typed by nobody.
  • Missed it or it went to voicemail? Koda drops a call-back task on the schedule — and clears it the moment you dial them back. The follow-up list works itself.
  • Every call is texted to the crew with a link to the recording and a one-tap booking link — sendable from the jobsite.
  • Smart scheduling clusters the estimates — customers only see times on the days Slab Science is already working their part of the Upstate, so trucks stop criss-crossing the county.
  • Photos come back attached to the client — that "text me pictures and measurements" workflow customers already did? Now it's one link, and the photos land right on the record.
  • Say a date on the call, the assessment books itself. No calendar app, no second step.
Slab Science's real Koda Activity Report
📊 Activity Report
Everything Koda did for Slab Science — automatically.
30 Days90 DaysAll time
2,061
Calls Captured
240
Hours Saved
$5,975
Admin Value
0
Typed by Hand
Automated actions
Notes written to Jobber1,551
New clients created809
Work requests created176
Callback tasks auto-cleared181
Booking links sent158
Assessments booked74
What Koda caught
Inbound calls handled1,222
Voicemails logged492
Missed calls recovered491
Customer names captured1,364
Straight from Slab Science's account · Feb–Jul 2026
The moment it clicked

Slab Science's customers were already texting photos and measurements to get a quote — they'd been doing it for years. Koda's photo requests didn't invent a new habit; they automated one the customers had built themselves. Now the pictures land on the client record before the truck ever leaves the shop — so a lot of estimates get priced without a drive at all.

I'm on jobsites all day — I can't stop injecting foam to write down a caller's address. We were losing leads to voicemail and burning nights on data entry. Koda answers the one question that was killing us: did we ever call that person back? Now every call is in Jobber before I'm back in the truck, and I haven't lost a lead to a voicemail since.

Caleb ChildersOwner, Slab Science, LLC

Your calls are already coming in. Start catching every one.

Works with the phone system and Jobber account you already have. No new hardware.

Start Free Trial →
14-day free trial · 25 calls/mo free forever · cancel anytime